General Conditions of Use
Last updated: 04/12/2024
Welcome to our website! By accessing our online store and making purchases, you agree to these terms and conditions of use (GCU). We invite you to read these terms carefully before using our site.
1. Identity of the seller
The istanbul-market.com website is operated by Sahin Elidemir, whose head office is located at 7 impasse de bellevue, 78711 Mantes-la-ville, registered with the RCS under number [in the process of being created], intra-community VAT: [in the process of being created].
For any questions, contact us at:
- Email : contact@istanbul-market.com
- Phone : +33.7.68.74.68.25
2. Purpose
These conditions govern access to and use of our website and the terms applicable to sales made through our online store.
3. Products
The products offered for sale are detailed on the site with their description, price and availability.
- Photographs : The photos are illustrative and not contractual.
- Availability : Products are offered within the limits of available stocks. In case of unavailability, we will inform you promptly.
- Compliance : We undertake to deliver products that comply with the description and applicable standards.
4. Orders
- Orders are made online via our website.
- You must provide accurate information when placing an order.
- An order confirmation will be sent to you by email once your payment has been validated.
- We reserve the right to refuse an order in the event of a prior dispute, fraud or non-payment.
5. Rates and payment
- Prices : Prices displayed are in euros (€) and include all applicable taxes (TTC), excluding delivery costs.
- Payment : Payment is secure and can be made by credit card or other payment methods offered on the site.
- In case of non-payment, the order will be cancelled.
6. Delivery
- Delivery area : We only deliver to [Metropolitan France / specific regions].
- Delivery times : Delivery times vary depending on the carrier and are indicated when ordering. We are not responsible for delays attributable to the carrier.
- Delivery costs : These are indicated at the time of ordering and depend on the geographical area and the weight of the package.
7. Right of withdrawal
- Non-perishable products : You have 14 days from receipt to exercise your right of withdrawal, except for opened or used products.
- Perishable products : In accordance with the legislation, the right of withdrawal does not apply to perishable products.
To exercise this right, please contact us at [email or phone] for instructions.
8. Liability
- We disclaim any liability for indirect damages related to the use of our site or the products purchased.
- We cannot be held responsible in the event of temporary or permanent unavailability of the site for technical reasons.
9. Data protection
Your personal data is collected in compliance with the General Data Protection Regulation (GDPR) and will only be used to process your orders and manage our customer relationship. For more information, please see our [Privacy Policy].
10. Intellectual property
All contents of our site (images, texts, logos, etc.) are protected by copyright and cannot be used without our prior permission.
11. Modifications to the T&Cs
We reserve the right to modify these general conditions at any time. The modifications will be applicable as soon as they are published on the site.
12. Applicable law and disputes
These conditions are governed by French law.
In the event of a dispute, an amicable solution will be sought before any legal action. If no solution is found, the competent courts will be those of the company's registered office.